Fill out the online form here.

If you are an existing additional bin resident, you can apply to change your bins from 1 October 2024.

From 1 October 2024 residents that currently receive additional bins can nominate which bin to remove via the removal / alteration of additional bin/s online form

Once the online form is complete, Council will arrange to collect your unwanted additional bin/s.

Changes to your rates will be adjusted pro-rata, based on the time of application and applied from the next rates billing cycle.

For “new” additional bin residents

From 1 July 2024 “new” additional bin properties can apply for a single additional bin (instead of a set)

(Note: this does not apply to “current” additional bin residents, see below).

For “current” additional bin residents

From 1 October 2024, current additional bin residents will be given the choice to:

1. Continue to keep all of the additional bins (no change to service)
2. Remove some of the additional bins (modify service)
3. Remove all of the additional bin/s (discontinue service)

You do not need to do anything. Your bins will continue to be serviced as normal. Your rates will remain unchanged.

No. If you are an existing additional bin resident, changes to your additional bins can only occur after 1 October 2024.

You will need to complete the removal / alteration of additional bin/s online form to nominate which bin/s to remove.

Changes to your rates will be adjusted pro-rata based on the time of application and applied from the next rates billing cycle.

Changes to your rates will be adjusted pro-rata based on the time of application and applied from the next rates billing cycle.

Residents will need to provide their own green organics (green lid) bin as per current Council policy.

Any additional bins will attract an additional bin charge if presented to the kerb.

The green organics (green lid) bin service is only applicable to eligible residential township properties only.

Council will supply additional waste (blue/red lid) and recycling bin (yellow lid) bins.

Residents are required to purchase their own green organic bin (once their additional bin service has been applied for and approved by Council).

Please to complete the removal / alteration of additional bin/s online form to remove your unwanted additional bin/s.

An additional waste (blue/red lid) bin is 50% of your Annual Waste Service charge.

Refer to the rates page for further information on Council’s rates and the annual waste service charge.

Your rates will be adjusted pro-rata, based on the time of application and applied from the next rates billing cycle.

For a yellow recycling is 25% of your Annual Waste Service charge.

The cost of an additional bin will be adjusted pro rata to reflect the service commencement for the additional bin.

Refer to the rates page for further information on Council’s rates and the annual waste service charge.

Your rates will be adjusted pro-rata, based on the time of application and applied from the next rates billing cycle.

For a green waste bin is 25% of your Annual Waste Service charge.

Refer to rates page for further information on Council’s rates and the annual waste service charge.

Your rates will be adjusted pro-rata, based on the time of application and applied from the next rates billing cycle.

Damaged Council branded waste or recycling bins will be repaired and/or replaced by Council's contractor only if it can reasonably be demonstrated that the damage was not the fault of the resident (taking into account that all bins have a limited life and their condition will progressively deteriorate with normal use).

Where the damage is deemed by Council to be deliberate or misuse a replacement fee for each bin will then apply.

The ratepayer is responsible for the maintenance of the 240L green waste bin and will hence be responsible for the organising of any repair due to being damaged.

Damage caused to your green organics bins as a result of the contractor may be rectified by Solo, however this is at the direction of the contractor due to the bin being privately owned.

Solo can be contacted by phone on (08) 8159 5061 or email at Adelaide.ops@solo.com.au

The Council branded 140L waste bin and 240L recycling bin will be replaced at no charge where the resident has reported the loss to the police and provided a police report number to Council’s waste contractor, Solo.

The 240L green organics bin is the responsibility of the resident and the resident is required to replace this bin if it is stolen.

Solo can be contacted by phone on (08) 8159 5061 or email at Adelaide.ops@solo.com.au.

Please complete the online missed bin collection notification form to advise council.

The waste contractor maintains a database of properties and their eligible services.