What happens if one of my additional bins is damaged?
Damaged Council branded waste or recycling bins will be repaired and/or replaced by Council's contractor only if it can reasonably be demonstrated that the damage was not the fault of the resident (taking into account that all bins have a limited life and their condition will progressively deteriorate with normal use).
Where the damage is deemed by Council to be deliberate or misuse a replacement fee for each bin will then apply.
The ratepayer is responsible for the maintenance of the 240L green waste bin and will hence be responsible for the organising of any repair due to being damaged.
Damage caused to your green organics bins as a result of the contractor may be rectified by Solo, however this is at the direction of the contractor due to the bin being privately owned.
Solo can be contacted by phone on (08) 8159 5061 or email at Adelaide.ops@solo.com.au