What should I do if my bin is broken or damaged?
Damaged Council branded waste, recycling bins or green organics bins will be repaired and/or replaced by Councils contractor only if it can reasonably be demonstrated that the damage was not the fault of the resident (taking into account that all bins have a limited life and their condition will progressively deteriorate with normal use).
Where the damage is deemed by Council to be deliberate or misuse a replacement fee for each bin will then apply.
Damage caused to green organics bins not issued by Council as a result of the contractor may be rectified by SOLO, however this is at the direction of the contractor due to the bin being privately owned.
SOLO can be contacted by phone on (08) 8159 5061 or email at Adelaide.ops@solo.com.au.