Council will apply an Annual Service Charge to all properties within the Kerbside Collection Area where a service is provided. A differential Annual Service Charge is imposed in respect to service provided for:

1. Properties that receive a standard waste and recycling collection service (Rural and Commercial Properties), and
2. Properties that receive a kerbside green waste collection in addition to the standard waste and recycling collection service (Township Residential Properties).

For 2023/2024 financial year the following service charges apply:

• Rural area (waste & recycling only) $201
• Township area (waste, recycling and green organics) $240

Township Properties - Each residential Rateable Property will receive the following service;

• Waste collection - One weekly waste collection service and one 140L bin;
• Recycling collection - One fortnightly recycling collection service and one 240L recycling bin; and
• Green organics - one fortnightly green organics collection. The ratepayer is responsible for the provision and maintenance of a suitable green coloured 240L mobile garbage bin compliant with Australian Standard AS 4123.5-2008.

Rural Properties - Each residential Rateable Property will receive the following service;

• Waste collection - One weekly waste collection service and one 140L bin; and
• Recycling collection - One fortnightly recycling collection service and one 240L recycling bin

New and Additional Bins - the cost of new 140L (blue lid) waste bins and new 240L (yellow lid) recycling bins is included in the Annual Service Charge.

Replacement bins – it depends; please refer to the FAQs below regarding replacement bins.

Green waste bins -  the ratepayer is responsible for the provision of a suitable green colored 240L mobile garbage bin for their green waste collection service. This bin can be purchased from hardware stores, second hand yards, etc or directly from Councils waste contractor, Solo, on 08 8295 5077 for approximately $80 (plus GST). Solo will arrange for delivery of the bin to your property. Green waste bins remain the property of the resident.

Residential properties within areas classified as 'Township' for the purposes of the kerbside collection receive a fortnightly green waste collection service. To establish whether your property is within this boundary, please refer to our online Kerbside Waste Collection eMaps. 

The ratepayer is responsible for provisions and maintenance of a suitable green colored 240L mobile garbage bin, compliant with Australian Standard AS 4123.5-2008.

Bins can be purchased from hardware stores, second hand yards, etc or directly from Councils waste contractor, Solo, on 08 8295 5077 for approximately $80 (plus GST). Solo will arrange for delivery of the bin to your property. Green waste bins remain the property of the resident.

Damaged Council branded waste or recycling bins will be repaired and/or replaced by Councils contractor only if it can reasonably be demonstrated that the damage was not the fault of the resident (taking into account that all bins have a limited life and their condition will progressively deteriorate with normal use).

Where the damage is deemed by Council to be deliberate or misuse a replacement fee for each bin will then apply.

The ratepayer is responsible for the maintenance of the 240L green waste bin and will hence be responsible for the organizing of any repair due to being damaged.

Damage caused to your green organics bins as a result of the contractor may be rectified by Solo, however this is at the direction of the contractor due to the bin being privately owned.

Solo can be contacted by phone on (08) 8295 5077 or email at Adelaide.ops@solo.com.au.

The Council branded 140L waste bin and 240L recycling bin will be replaced at no charge where the resident has reported the loss to the police and provided a police report number to Council’s waste contractor, Solo.

The 240L green organics bin is the responsibility of the resident and the resident is required to replace this bin if it is stolen.

Solo can be contacted by phone on (08) 8295 5077 or email at Adelaide.ops@solo.com.au.

Property owners requiring a new Kerbside Waste Service are required to complete the Request for Kerbside Refuse Service online form. A minimum of 10 business days are required to process an application. Once approved, Council’s Contractor Solo will arrange for a 140L waste bin (blue lid) and 240L recycling bin (yellow lid) to be delivered to your property and will be placed on kerbside for your collection.

In circumstances approved by Council, residents and commercial premises may receive an additional Kerbside Collection Service and will be charged an additional fee for this service. Please apply for this Additional Service through our Request for Kerbside Refuse Service online form.

You may request additional bins however unfortunately Councils current Kerbside Waste Collection Procedure does not allow for additional bins or collection services to be granted separately. For example, if Council provide an additional 240L green organics collection per fortnight, it will also be required to deliver a second 140L waste and 240L recycling bin. This additional service will incur an additional fee.

Premises classified as exempt from the Kerbside Collection Service by Council will not receive a Kerbside Collection Service or be required to pay the Annual Service Charge.

The only properties that will not be part of the Kerbside Waste Service are those where:

• it is vacant land;
• it is primary production without a dwelling;
• the dwelling is demonstrated as unsuitable for human habitation; or
• it has been determined that the contractors collection vehicle is unable to access the location of the Property and an alternative collection point has not been agreed.

Council will provide the following services for commercial and industrial premises (per rateable property) within the Kerbside Collection Area:

• One weekly waste collection service and one 140L bin;
• One fortnightly recycling collection service and one 240L recycling bin

Council will not provide commercial and industrial Properties with a green organics Kerbside Collection Service. Businesses are responsible for the appropriate disposal of waste material produced in excess of this amount.

Large commercial shopping centres that have a number of small shops and where mobile garbage bins are not deemed practical by Council, the shopping centre may opt to use its own commercial service but is required to provide a waste management plan to satisfy Council of the waste services to be provided to all tenants.

Please refer to the Kerbside Waste Collection Calendar to determine your collection day.

Alternatively, download the FREE My Local Services App and get a reminder when to put your bins out.

The Kerbside Collection Service operates between the hours of 7am and 5pm. All bins are to be placed on the kerbside at the front of the property (or equivalent point determined between the contractor and the ratepayer/resident) a minimum of 70cm apart, by 6am on the day of the collection service. Bins not placed out by this time may be classified as a non-collection and the contractor may not collect this bin until the following scheduled collection day.

It all depends on which side of the boundary road you are. Please contact Council for assistance on 08 8391 7200.

Primary and Secondary Schools are entitled to the following, per Rateable Property:

• provision by Council of a maximum of one 140L waste bin and one weekly 140L collection service,
• provision by council of a maximum of one 240L recycling bin per 100 students and a fortnightly 240L recycling collection service, and
• one fortnightly 240L organics collection service

Schools are responsible for the provision and maintenance of a suitable green coloured 240L mobile garbage bin compliant with Australian Standard AS 4123.5-2008 for green organic waste.

Schools will be responsible for managing the disposal of waste to landfill in excess of the capacity provided.

The owner of the Property is responsible for securing Council’s 140L waste bin and 240L recycling bin during demolition or alternatively contact Council to arrange for the bins to be removed prior to demolition. This will result in the removal of the remainder of the Annual Service Charge (pro rata) once the bins are removed.